Terms of service


Effective Date: [17-05-26]

Welcome to ALSYRA. These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing our website or purchasing from us, you agree to be bound by these Terms.

Please read these Terms carefully before using our website.

1. General Conditions

By using this website, you confirm that:

  • You are at least 18 years of age or are using the website under supervision of a parent or legal guardian.

  • You will use this website only for lawful purposes.

  • You agree not to use our services for any illegal or unauthorized activities.

We reserve the right to refuse service to anyone for any reason at any time.

2. Account Terms

If you create an account on our website:

  • You are responsible for maintaining confidentiality of your account information.

  • You agree to provide accurate and current information.

  • You are responsible for all activity under your account.

  • You must promptly notify us of unauthorized use or security concerns.

We reserve the right to suspend or terminate accounts that contain false information or violate these Terms.

3. Pricing and Payment

All prices displayed on [ALSYRA] are listed in Indian Rupees (INR ₹) unless otherwise stated.

We reserve the right to:

  • Change product prices without prior notice

  • Correct pricing errors

  • Modify or discontinue products

Payments may be processed through secure third-party payment providers.

Orders will only be processed upon successful payment authorization.

Additional charges including taxes, shipping fees, or convenience fees may apply where applicable.

4. Product Descriptions

We strive to ensure product descriptions, pricing, images, and specifications are accurate.

However:

  • Product colors may vary slightly due to screen settings and photography lighting.

  • Minor differences in appearance may occur.

  • We do not guarantee that all descriptions are completely error-free.

We reserve the right to correct inaccuracies at any time.

5. Order Acceptance and Cancellation

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Refuse or cancel any order

  • Limit quantities purchased

  • Cancel suspected fraudulent transactions

  • Cancel orders due to pricing errors or stock unavailability

If payment has already been processed, eligible refunds will be initiated according to our refund policy.

6. Shipping and Delivery

Orders are generally processed during [BUSINESS DAYS: mon-thurs].

Estimated delivery times are provided for convenience only and are not guaranteed.

Delivery times may vary due to:

  • Courier delays

  • Weather conditions

  • Operational issues

  • Public holidays

  • Events beyond our control

Customers are responsible for providing accurate shipping information.

We are not responsible for delays caused by incorrect addresses submitted by customers.

7. Returns and Refunds

Returns and refunds shall be governed by our Refund Policy.

Customers are encouraged to review the Refund Policy before making purchases.

We reserve the right to deny returns that fail to meet policy requirements.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Designs

  • Graphics

  • Images

  • Text

  • Product content

  • Branding

is owned by or licensed to ALSYRA and protected under applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is prohibited.

9. Prohibited Uses

You agree not to:

  • Violate any laws or regulations

  • Engage in fraudulent activities

  • Upload malicious code or harmful content

  • Attempt unauthorized access to systems

  • Interfere with website operations

  • Harass, abuse, threaten, or discriminate against others

  • Use the website for unlawful purposes

Violation may result in immediate termination of access.

10. Third-Party Links and Services

Our website may contain links or integrations with third-party services.

We are not responsible for:

  • Third-party content

  • Privacy practices

  • Terms or policies

  • External websites

Use of third-party services is at your own discretion.

11. Limitation of Liability

To the fullest extent permitted by applicable law:

ALSYRA, its owners, affiliates, employees, and partners shall not be liable for:

  • Indirect damages

  • Incidental damages

  • Consequential damages

  • Loss of profits

  • Data loss

  • Business interruption

Our total liability shall not exceed the amount paid by the customer for the applicable purchase.

Nothing in these Terms excludes liability where exclusion is prohibited under applicable law.

12. Indemnification

You agree to indemnify and hold harmless ALSYRA, its affiliates, employees, and representatives from claims, liabilities, damages, losses, and expenses arising from your use of the website or violation of these Terms.

13. Governing Law and Jurisdiction

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from use of the website or services shall be subject to the exclusive jurisdiction of courts located in [DELHI, India].

14. Changes to Terms

We reserve the right to modify these Terms at any time.

Updated versions become effective immediately upon posting.

Continued use of the website constitutes acceptance of revised Terms.

15. Contact Information

For questions regarding these Terms, please contact:

Store Name: ALSYRA
Email Address: shopalsyra@gmail.com
Business Days: MON-THURS